Shifting the Mindset of Customer Support for WordPress

Hosting, Plugins, Themes, WordPress, Designer, and Developer. These items make up so many of the sites on the internet now, how do you find the cause of issues or who do you call for help. Providing support for WordPress as a hosting company can be a tough balance. I will discuss the relationship between WordPress and Hosting and how Support representatives can gain credibility with WordPress users through knowledge and expertise with WordPress.

Intended Audience: Beginners

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